My student is unable to start a Benchmark test.
If your student keeps having to sign into a test over and over again and the website keeps defaulting back to the main log in window follow the instructions bellow.
Go to settings> Safari> Block Pop-ups and make sure it is off (white = off, Green = on)
Have the student go to the new benchmark icon labeled "BenchmarkNEW"
(BenchmarkNEW is a link to test.norris.k12.ca.us so you can easily access the test website from safari or chrome web-browser)
Make sure, and this is key, the student "allows" pop ups when the iPad asks.
If the this works you're done.
If the issue persists, read bellow.
Go to settings> Safari> Block Pop-ups and turn it on
And then turn it off
The reason the issue persists after "Block Pop-ups" is turned off is because students accidentally press "disable". This disables Pearsons Benchmark from opening pop-ups and will only be enabled by resetting the "Block Pop-ups" feature on the iPad by turning it off and on again.