My student is unable to start a Benchmark test.
If your student keeps having to sign into a test over and over again and the website keeps defaulting back to the main log in window follow the instructions bellow.
Go to settings> Safari> Block Pop-ups and make sure it is off (white = off, Green = on)
Have the student go to the new benchmark icon labeled "BenchmarkNEW"
(BenchmarkNEW is a link to
test.norris.k12.ca.us so you can easily access the test website from safari or chrome web-browser)
Make sure, and this is key, the student "allows" pop ups when the iPad asks.
If the this works you're done.
If the issue persists, read bellow.
Again
Go to settings> Safari> Block Pop-ups and
turn it on
And then
turn it off
The reason the issue persists after "Block Pop-ups" is turned off is because students accidentally press "disable". This disables Pearsons Benchmark from opening pop-ups and will only be enabled by resetting the "Block Pop-ups" feature on the iPad by turning it off and on again.